Capture and Decode Customer Experience Cues

We capture explicit and implicit cues and even the subtle nuances of customer experience in Japan.​

Consumer Insights Research

customer experience

OBSERVATIONS & INTERVIEWS

Offer consumer insights through our local resource network and technology

  • Help you reach consumers to observe and listen
  • Uncover behavioral cues from observational research such as ethnography

CONSUMER COMMUNITY

Exploit “Groupism” for idea generations and  interactive feedback and suggestions

  • Facilitate online consumer communities and workshops
  • Interpret opinions, behaviors and unspoken social dynamics
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