Capture and Decode Customer Experience Cues
We capture explicit and implicit cues and even the subtle nuances of customer experience in Japan.
Consumer Insights Research

OBSERVATIONS & INTERVIEWS
Offer consumer insights through our local resource network and technology
- Help you reach consumers to observe and listen
- Uncover behavioral cues from observational research such as ethnography
CONSUMER COMMUNITY
Exploit “Groupism” for idea generations and interactive feedback and suggestions
- Facilitate online consumer communities and workshops
- Interpret opinions, behaviors and unspoken social dynamics
