Services that Really Make a Difference
We help you develop stronger ties with your customers
We make the best use of technology and our local resource network to provide customer research services.
- Market information for Japanese Market Entry
- Qualitative and quantitative customer research
- Customer research for your innovation projects
- Customer community building
- Support for gathering research data as part of CRM
We gain insights into how customers feel about and what they expect from your offerings in their product and service experience.
- Sensory User-Experience research
- Sensory Brand-Experience research
- Qualitative and quantitative sensory evaluations
- Quality Function Deployment (QFD) for sensory experience design
CONSULTATION AND TRAINING
We support building your research capability of engaging with your customer to tell you more.
- Consultation for research methods in Japan
- Support for administrative issues faced by companies implementing research projects
- Customer research training
- Creation of research training program for your organization
Wants to learn more?