Services that Really Make a Difference

We help you develop stronger ties with your customers

CUSTOMER RESEARCH

We make the best use of technology and our local resource network to provide customer research services.

  • Market information for Japanese Market Entry
  • Qualitative and quantitative customer research
  • Customer research for your innovation projects
  • Customer community building
  • Support for gathering research data as part of CRM
customer experience
skin feel perception

SENSORY RESEARCH

We gain insights into how customers feel about and what they expect from your offerings in their product and service experience.

  • Sensory User-Experience research
  • Sensory Brand-Experience research
  • Qualitative and quantitative sensory evaluations
  • Quality Function Deployment (QFD) for sensory experience design

CONSULTATION AND TRAINING

We support building your research capability of engaging with your customer to tell you more.

  • Consultation for research methods in Japan
  • Support for administrative issues faced by companies implementing research projects
  • Customer research training 
  • Creation of research training program for your organization
team building

Wants to learn more?