2025 New year

New Year Greetings for 2025

Happy New Year 2025! As we welcome the new year, we want to express our gratitude to our clients and partners for their unwavering support. The coming year brings new opportunities and challenges, and we look forward to collaborating on this journey. We are committed to delivering excellence and innovation in all that we do. Wishing you prosperity, good health, and resilience in pursuing your goals. Let’s make 2025 a year of growth and success! Best regards, Japan Direct Research Team

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Customer Experience Pitfalls

Customer Experience (CX) and User Experience (UX) attract the interests of businesspeople in Japan. Google “Customer Experience” in Katakana, and you get 50 million search results. User Experience – over 4 million. We also notice that many companies are conducting customer research for their products and services. We recognize that companies are trying to enrich their customers’ experiences.

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