JDR
Customer Experience (CX) and User Experience (UX) attract the interests of businesspeople in Japan. Google “Customer Experience” in Katakana, …
JDR
Queuing is a part of Japanese habits. In rush hours, people stand in line to wait for trains to …
JDR
Women love to shop. And the women’s love for shopping does not fade by age. One Thursday at 9:30 …
JDR
Interviewing senior people makes us well prepared. When I conducted a one-on-one interview with a woman aged around 65, …
JDR
A couple of days ago, I took a train in the suburb area of Tokyo. It was just before …
JDR
 “You look young!” On a Saturday afternoon, I sat down on a chair at the entrance of a department …